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Privacy Policy

Last Updated: January 7, 2026

🔒 Your Privacy Matters: At Paw ID, we take your privacy seriously. We only collect information necessary to provide you with the best pet management experience. We never sell your personal data to third parties.

1. Introduction

This Privacy Policy explains how Paw ID ("we," "us," or "our") collects, uses, stores, and protects your personal information when you use our pet health management application and services.

By using Paw ID, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide Directly

Data Type Examples Purpose
Account Information Email address, name, password Account creation, authentication, communication
Pet Information Pet name, species, breed, birthdate, weight, gender, medical history Core app functionality, health tracking
Health Records Vaccination dates, medications, vet appointments, allergies, conditions Health management, reminders
Photos & Images Pet photos, medical document scans Visual records, proof of treatment
Contact Information Phone number (optional), emergency contact QR pet ID feature, lost pet recovery

2.2 Information Collected Automatically

2.3 Information From Third Parties

3. How We Use Your Information

3.1 Primary Purposes

3.2 Communication

3.3 Improve Our Service

4. Data Storage and Security

4.1 Where We Store Your Data

🔒 Free Users Privacy: If you use the free version, your pet data never leaves your device. We only collect your email address for account purposes. Your pet's medical records, photos, and health data remain completely private on your phone.

4.2 Security Measures

🛡️ Security Note: While we implement robust security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your information.

5. Data Sharing and Disclosure

5.1 We DO Share Data With:

Recipient What We Share Why
Cloud Service Providers Encrypted user data Data storage and sync (premium users)
Payment Processors Payment information Process subscriptions (handled by App Store/Google Play)
Analytics Services Anonymized usage data Improve app performance and features
QR Code Scanners Pet name, your contact info (that you choose to include) Lost pet recovery (only when someone scans the QR code)

5.2 We DO NOT:

5.3 Legal Requirements

We may disclose your information if required by law or to:

6. Your Data Rights

6.1 Access and Control

You have the right to:

6.2 GDPR Rights (European Users)

If you're in the EU/EEA, you have additional rights:

6.3 CCPA Rights (California Users)

California residents have the right to:

7. Data Retention

8. Children's Privacy

Paw ID is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. International Data Transfers

For Premium Users: Your data may be transferred to and processed in countries other than your own when using cloud sync features. We ensure appropriate safeguards are in place, including:

For Free Users: Your pet data is not transferred anywhere - it stays on your device.

10. Cookies and Tracking

10.1 What We Use

10.2 Your Choices

11. Third-Party Links

Our app may contain links to third-party websites or services (e.g., veterinary clinic websites). We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

12. Push Notifications

We may send push notifications for:

You can disable push notifications in your device settings at any time.

13. QR Pet ID Privacy

When someone scans your pet's QR code, they will see only the information you choose to include:

We recommend: Do not include sensitive personal information in your QR card. Only include contact details you're comfortable sharing publicly.

14. Data Breach Notification

In the unlikely event of a data breach that affects your personal information, we will:

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of changes by:

Your continued use after changes constitutes acceptance of the updated policy.

16. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

For GDPR/Privacy Requests:

To exercise your data rights (access, deletion, export), please email privacy@paw-id.com.mx with the subject line "Privacy Request" and include:

We will respond within 30 days.

17. Additional Information

17.1 California "Shine the Light" Law

California residents may request information about our disclosure of personal information to third parties for direct marketing purposes. We do not share personal information with third parties for their direct marketing purposes.

17.2 Do Not Track Signals

We currently do not respond to "Do Not Track" browser signals, but you can disable tracking in the app settings.

✅ Our Commitment: We are committed to transparency and protecting your privacy. Your pet's health data is personal and sensitive, and we treat it with the utmost care and respect.

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